Management
Contact Management
This section provides information about import, export, external backup services under the Data management topic.
1. Contact 👤
Contacts are part of the alert module. Determines which alerts are forwarded to which people. When a notification policy is triggered, first the relevant contact in the contact list is selected, then alerts are sent to this contact via the specified channel.
2. Contact Group 👥
By including Contacts in a group, you can configure the alert module on a group basis.
Example Flowchart
graph LR
A[Malware Detected] --> B{<br/>Malware Policy Triggered<br/>}
B --> C[Contact Group Selected]
C --> D[SOC Team]
C --> E[Security Manager]
D --> F[SMS Channel<br/>Push Notification]
D --> G[E-Mail Channel<br/>Detailed Report]
E --> H[SMS Channel<br/>Push Notification]
E --> I[E-Mail Channel<br/>Detailed Report]
F --> J[SOC Analyst1<br/>555-111-2233]
F --> K[SOC Analyst2<br/>555-444-5566]
G --> L[soc e-mail address<br/>Technical Detail]
H --> M[security manager e-mail address<br/>555-777-8899]
I --> N[security manager <br/>Manager Report]
style A fill:#ff6b6b
style B fill:#4ecdc4
style C fill:#45b7d1
style F fill:#96ceb4
style G fill:#96ceb4
style H fill:#96ceb4
style I fill:#96ceb4
```
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